Information and Resources for Parents and Caregivers

  • NEED URGENT CHILD CARE?
    If you are a parent who provides necessary services to, or cares for, members of our communities and your child care has fallen through or is unavailable because of COVID-19 closures, call 1-888-600-1685 to be connected with the right fit for you and your child. Download flier (.pdf)
  • Do you need help finding meals for your child?
    Text FOODNC to 877-877. After you enter your address, you will get a text back with the location and serving times of nearby sites offering free meals for children ages 18 and younger. Sites are set up across NC.
  • ¿Necesita ayuda para encontrar comidas para su hijo?
    Envía texto a COMIDA al 877-877. Ingrese su dirección y recibirá un mensaje de texto con la ubicación y los horarios de los sitios cercanos que ofrecen comidas gratis para niños hasta los 18 años.
  • Do you need help buying diapers?
    Visit the Diaper Bank of NC’s website for a list of places that are distributing diapers to families in need.
  • NC Department of Health and Human Services | COVID-19 Parent Application for Financial Assistance for Emergency Child Care
    Effective April 1, 2020, NC DHHS has established an Emergency Child Care Subsidy Program for essential workers. Financial aid is available to parents and caregivers who are essential workers, do not have other child care options, and meet the following criteria:
    -Their income is below 300 percent of the poverty line;
    -They are an essential worker fighting COVID-19 or protecting the health and safety of communities; and
    -They have no other child care options available.
    Essential worker emergency child care financial assistance will be offered for at least April and May. To receive an emergency care subsidy, parents must fill out the COVID-19 Parent Application for Financial Assistance for Emergency Child Care here confirming they meet the requirements, and submit it to their child care facility. Parents can also fill out a hard copy of this form at their child care facility.
  • NC Department of Public Instruction Office of Early Learning | Remote Learning Resources from Infant – Grade 2
    In an effort to support teachers and families, these resources have been gathered and created to provide activities for children that are aligned to NC standards and do not require technology.
  • Orange County Schools | Food Resources for OCS Students and Families
  • Chapel Hill-Carrboro City Schools | Community Food Sites
  • Information and Resources for Child Care Providers

    For up-to-date information and guidance from NC DCDEE please visit their Coronavirus Information for Child Care page.
  • June 24, 2020: N.C. Department of Health and Human Services | ChildCareStrongNC Public Health Toolkit Now Available
    This toolkit is intended to help licensed/regulated child care facilities make informed decisions about COVID-19 and minimize the risk of exposure to both the staff and the children in their care. Health and safety guidance for child care facilities during COVID-19 is outlined in this document. Please pay special attention to page 7 where it states it is now required that all workers, all other adults, and children 11 years or older on site wear a face covering when they are or may be within six (6) feet another person, unless the person (or family member, for a child) states that an exception applies.
  • June 16, 2020: N.C. Department of Health and Human Services | Door Sign for Child Care Facilities / Letrero de Puerta Para Centro de Cuidado Infantil
    Please post this sign with important health information on the front door of your child care facility. / Por favor publique este papel con información importante en su puerta principal de tu edificio de centro de cuidado infantil.
  • June 9, 2020: N.C. Department of Health and Human Services | Interim Guidance for Child Care Settings
    This guidance is intended to help licensed/regulated child care facilities make informed decisions about COVID-19 and minimize the risk of exposure to both the staff and the children in their care. Health and safety guidance for child care facilities during COVID-19 is outlined in this document.
  • May 11, 2020: N.C. Department of Health and Human Services | COVID-19 Child Care Reopening Step-by-Step Instructions
    North Carolina moved into Phase 1 at 5PM on Friday, May 8th. Child care providers who wish to reopen their facility should complete the COVID-19 Child Care Reopening Application at least 48 hours before reopening. To assist child care providers in submitting this application, DCDEE has put together the COVID-19 Child Care Reopening Step by Step Instructions as a guide for completing the application.
  • May 8, 2020: N.C. Department of Health and Human Services | COVID-19 Child Care Reopening Application
    North Carolina moved into Phase 1 at 5PM on Friday, May 8th. Child care providers who wish to reopen their facility after 5PM on Friday May 8th should complete the COVID-19 Child Care Reopening Application at least 48 hours before reopening. After submitting an application, your child care consultant will reach out to discuss your facility’s plan to meet the updated health and safety guidelines and answer any questions about reopening. Providers who have remained open and completed a COVID-19 Emergency Child Care Provider Application will not need to fill out this application unless they closed after submitting their emergency application. If you have any questions about the Reopening Application, please reach out to your child care consultant.
  • May 8, 2020: N.C. Department of Health and Human Services | Revised Flexibility in Policy and Regulatory Requirements for Child Care Providers
    As North Carolina moves into Phase I, flexibility with some child care requirements will continue to be available; however, there are some requirements that will be reinstated effective May 11, 2020. Regulatory monitoring visits will also resume mid to late May.
  • Apply for the Child Care Services Association COVID-19 Relief Fund | Fill out the Application and e-mail it to ocpyc@orangesmartstart.org by May 1, 2020.
    North Carolina’s Smart Start network and CCR&Rs, in collaboration with Child Care Services Association (CCSA), have joined together to create the CCSA COVID-19 Relief Fund for child care programs. The CCSA COVID-19 Relief Fund is designed to provide small grants to 3-star or higher child care programs in North Carolina to help them purchase supplies and/or services needed to meet the stringent health and sanitation standards required by the NC Department of Health and Human Services. At this time, funds will be available to child care programs currently open serving the children of essential workers. Grants of $100 will be given to qualified family child care homes and grants of $200 will be given to qualified child care centers.
  • N.C. Department of Health and Human Services | Webinars for Child Care Providers
    DCDEE held several calls with child care providers to review guidance provided to date and discuss additional health and safety requirements for centers that choose to remain open or wish to re-open. This page has links to the webinar recordings and copies of the presentations.
  • April 8, 2020: N.C. Department of Health and Human Services | Interim Coronavirus Disease 2019 (COVID-19) Guidance for Child Care Settings
    Child care centers and family child care homes are considered an essential business and have the option to remain open and provide a needed service for essential personnel. This guidance is intended to help child care facilities make informed decisions about COVID-19 and minimize the risk of exposure to both the staff and the children in their care. All facilities that remain open must agree to follow the Interim Coronavirus Disease 2019 (COVID-19) Guidance for Child Care Settings and meet the additional operational expectations.
  • April 1, 2020: N.C. Department of Health and Human Services | Guidance for Child Care Providers on Parent Application for Financial Assistance
    Effective April 1, 2020, parents/caregivers who are essential workers and need financial assistance for child care can complete a COVID-19 Parent Application for Financial Assistance for Emergency Child Care (known as “Parent Application”). Families should submit the application to a child care provider that is approved to remain open and is accepting new enrollments from families with essential workers. This guidance outlines steps that child care providers should take with regard to the Parent Application.
  • March 26, 2020: N.C. Department of Health and Human Services | COVID-19 Emergency Child Care Operations and Financing Guidance
    Effective April 1, we expect all child care programs to meet new health, safety and operational guidelines. If you are currently open and wish to remain open after March 31, or intend to re-open, child care programs must complete a COVID-19 Emergency Child Care Provider Application Form. The application details the health, screening, safety and operational requirements for remaining open or reopening to provide emergency child care to critical workers. Additionally, a financial assistance package for providers and families is also included in the guidance document.
  • March 23, 2020: N.C. Department of Health and Human Services | IMPORTANT UPDATES AND ACTION NEEDED FOR CHILD CARE FACILITIES COVID-19 RESPONSE
    These updates and actions are intended to help you minimize the risk of exposure COVID-19 exposure to both your staff and the children in your care while ensuring that child care remains available to critical workers who are on the front lines of the fight against COVID-19.
  • U.S. Centers for Disease Control and Prevention | Considerations for School Closure
    Recommendations on school closure based on available science, reports from other countries and consultation with school health experts.
  • N.C. Department of Health and Human Services | Guidance to Child Care Providers from Susan Perry, Chief Deputy Secretary
    With the closure of North Carolina’s public schools, we know the demand on our state’s licensed child care facilities is elevated. In order to provide relief and flexibility to child care facilities serving families, we have been actively working to identify policy and regulatory requirements that can be temporarily waived, while still ensuring the health, safety and well-being of children.
  • N.C. Department of Health and Human Services | Interim Coronavirus Disease 2019 (COVID-19) Guidance for Child Care Settings
    This guidance is intended to help child care facilities make informed decisions about COVID-19 and minimize the risk of exposure to both the staff and the children in their care.
  • Financial and Small Business Resources and Assistance

  • The Chamber for a Greater Chapel Hill-Carrboro | Personal Protective Equipment (PPE) Website — includes masks, sanitizer, etc
  • U.S. Chamber of Commerce Foundation | Save Small Business Fund
  • National Association for the Education of Young Children (NAEYC) Webinar | Paying Yourself, Your Staff, and Your Bills: Helping Child Care Programs Understand and Navigate SBA Loan Options
  • The Chamber for a Greater Chapel Hill-Carrboro | COVID-19 Resources for Local Businesses
  • U.S. Small Business Administration | Coronavirus (COVID-19): Small Business Guidance & Loan Resources
  • U.S. Small Business Administration | Paycheck Protection Program
  • U.S. Small Business Administration | Economic Injury Disaster Loan (EIDL) Emergency Advance
  • United Way of the Greater Triangle | Apply for Funding Through the Rapid Response Fund